Contact BeautyGrader
Get in Touch
If you have questions about your facial analysis report, account, billing, or encounter any technical issues on the site, please email our support team at support@beautygrader.com.
Technical & Product Support
When reporting an issue, please include:
- The device and browser you are using (e.g., iPhone Safari, Chrome on macOS)
- A brief description of what happened and any error messages displayed
- Whether the issue occurred during photo selection, camera capture, or report generation
Please do not attach sensitive personal identification documents.
Account & Billing Inquiries
For questions regarding credits or paid reports:
- Contact us using the email address registered with your BeautyGrader account
- Include your order number or transaction reference if applicable
- Never send passwords, PINs, or complete payment card information
Privacy & Data Requests
For requests concerning your data (access, correction, or deletion), please email support@beautygrader.com with the subject line "Privacy Request".
Note that free facial geometric measurements run locally within your browser and are stored only in your local browser storage unless you choose to export a share card.
For complete information on our data practices, please consult our Privacy Policy.
Feedback & Suggestions
We are continually refining our geometric algorithms and style recommendation accuracy. If you have suggestions or feedback on how we can improve BeautyGrader, we would love to hear from you.