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Contact BeautyGrader

Get in touch with BeautyGrader for support, privacy requests, billing questions, and feedback

Get in Touch

If you have questions about your facial analysis report, account, billing, or encounter any technical issues on the site, please email our support team at support@beautygrader.com.

Technical & Product Support

When reporting an issue, please include:

  • The device and browser you are using (e.g., iPhone Safari, Chrome on macOS)
  • A brief description of what happened and any error messages displayed
  • Whether the issue occurred during photo selection, camera capture, or report generation

Please do not attach sensitive personal identification documents.

Account & Billing Inquiries

For questions regarding credits or paid reports:

  • Contact us using the email address registered with your BeautyGrader account
  • Include your order number or transaction reference if applicable
  • Never send passwords, PINs, or complete payment card information

Privacy & Data Requests

For requests concerning your data (access, correction, or deletion), please email support@beautygrader.com with the subject line "Privacy Request".

Note that free facial geometric measurements run locally within your browser and are stored only in your local browser storage unless you choose to export a share card.

For complete information on our data practices, please consult our Privacy Policy.

Feedback & Suggestions

We are continually refining our geometric algorithms and style recommendation accuracy. If you have suggestions or feedback on how we can improve BeautyGrader, we would love to hear from you.